Terms of service

Terms of Service

1. About Us

This website is operated by SteamTrainGifts ("we", "us", or "our"). By using our website and placing an order, you agree to be bound by these Terms of Service.

Business Name: Steam Train Gifts

Email: steamtraingifts@gmail.com

2. Products

We make every effort to display our products accurately, including descriptions, images, colours, and specifications. However, slight variations may occur due to screen settings, manufacturing changes, or the handmade nature of certain products.

All products are subject to availability.

We reserve the right to discontinue or modify products at any time without notice.

3. Pricing and Payment

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

We reserve the right to change prices at any time. Any price changes will not affect orders that have already been accepted.

Payment must be received in full before goods are dispatched.

4. Order Acceptance

When you place an order, you will receive an email acknowledging receipt of your order. This does not constitute acceptance of your order.

A contract between you and us is formed only when your order has been accepted and dispatched.

We reserve the right to refuse or cancel an order where:

A product is unavailable.
There has been an error in pricing or product information.
We suspect fraudulent activity.
We are unable to fulfil the order for any lawful reason.

If an order is cancelled after payment has been received, a full refund will be issued.

5. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by postal services, couriers, customs processes, severe weather, industrial action, or other circumstances beyond our reasonable control.

Risk in the goods passes to you upon delivery.

Ownership of the goods remains with us until full payment has been received.

6. Your Consumer Rights

Nothing in these Terms of Service affects your statutory rights under UK consumer law.

Under the Consumer Rights Act 2015, goods supplied must be:

Of satisfactory quality.
Fit for their intended purpose.
As described.

If goods are faulty, damaged, or not as described, you may be entitled to a repair, replacement, or refund in accordance with your legal rights.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.

Please refer to our Returns & Refunds Policy for full details.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to us and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written consent.

9. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of your statutory consumer rights.

Subject to the above, our liability shall be limited to the purchase price of the goods supplied.

We shall not be liable for indirect, incidental, or consequential losses except where required by law.

10. Website Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the security or operation of the website.
Transmit malicious software, viruses, or harmful code.

We reserve the right to suspend or terminate access where these terms are breached.

11. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding these Terms of Service, please contact: